Solo cruise planning · Balconies & suites
Explore the index of onboard services, activities and practical arrangements. This Crystal Cruises reference helps you identify the questions that matter for your cruise, including the arrangements you would prefer when traveling alone. Keep the original details in context: ship layouts, facilities, policies and packages may have changed, so ask Deluxe Cruises to confirm the current position for your chosen departure.
Shipboard Life
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INDEX
TO YOUR Itineraries VACATION
ON BOARD CRYSTAL
Service on
Land
and at Sea
Attire on Board
Crystal Dining
Itineraries by
Area
Itineraries
By Date
Itineraries by Map
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AMBASSADOR HOSTS
BARS & LOUNGES
BEAUTY SALON
BRIDGE GAMES &
LESSONS
BUSINESS SERVICES
BUTLER SERVICE
CASINO/GAMING
COMMUNICATION
COMPUTER
UNIVERSITY @SEA
E-MAIL SERVICES
INTERNET ACCESS
HOME E-MAIL ACCESS
STOCK REPORTS
GROUP COMPUTER
LESSONS
DIGITAL CAMERA
SUPPORT
PRIVATE COMPUTER
LESSONS
LAPTOP COMPUTER USE ON
BOARD
LAPTOP RENTALS
CURRENCY
DAILY PROGRAM
DANCING & DANCE
LESSONS
DINING CHOICES
CRYSTAL DINING ROOM
SPECIALTY RESTAURANTS
LIDO CAFE
THE BISTRO
TRIDENT GRILL
& ICE CREAM BAR
CASUAL DINING
AFTERNOON TEA
COCKTAIL HOUR
LATE NIGHT HORS
D'OEUVRES
ROOM SERVICE
ELECTRICAL APPLIANCES
ENTERTAINMENT
GRATUITIES
LAUNDRY/VALET
SERVICES
LECTURES & ENRICHMENT
LIBRARY
MEDICAL SERVICES
MOVIES
NEWS SERVICE
PARTIES &
SPECIAL OCCASIONS
PHOTO SHOP
RELIGIOUS SERVICES
SHIPBOARD SERVICES
CONCIERGE
Itineraries SALES
CONSULTANT
CRYSTAL SOCIETY
HOSTESS
SHOPPING ON BOARD
SHORE EXCURSIONS
SMOKING POLICY
SPA & FITNESS
FACILITIES
VALUABLES
WHEELCHAIR ACCESS & FACILITIES FOR THE PHYSICALLY
CHALLENGED
Afternoon
Tea
Cocktails on Deck
AMBASSADOR HOSTS
Crystal Itineraries offers a host program that includes carefully screened gentlemen on board every sailing, with interests and backgrounds similar to those of our guests. Each distinguished Ambassador Host is cultured, well traveled, and an accomplished ballroom dancer.
Most Popular
Ambassador Host
(Just Kidding)
BARS & LOUNGES
The ships
offer a variety of bar and lounge venues, including the Avenue Saloon, The
Bistro, Caesars Palace at Sea casino, Club 2100 (Itinerary Balconies/Suites Crystal Itineraries), Crystal
Cove, Galaxy Lounge, Palm Court, Starlite Club (Crystal Symphony), Stars
Lounge (Itinerary Balconies/Suites Crystal Itineraries), Trident Pool Bar, and Vista Lounge (Crystal
Serenity). Each features a unique style and atmosphere, as well as differing
hours of service.
Each stateroom is equipped with a private honor bar, or you may have
beverages delivered to your stateroom by calling Room Service.
On all Itinerary Balconies/Suites Crystal Itineraries, guests must be at least 18 years old to be served
wine and beer, and at least 21 years old to be served spirits.
BEAUTY SALON
The Crystal Salon offers a full range of beauty services for women and men, performed by trained professionals. Featured services include haircuts, hair-styling, coloring, permanents and body waves, facials and skin analysis, manicures and pedicures.
(Other Styles
Possible)
BRIDGE GAMES & LESSONS
Complimentary bridge instruction and supervised games are offered by an accredited ACBL instructor on every Itineraries.
BUSINESS SERVICES
Conference and meeting facilities are also provided on board. SecretTahoma and copying services are available upon request for a nominal charge, as is private e-mail and Internet access through our Computer University@Sea.
BUTLER SERVICE
Available to guests on Penthouse Deck 10, your own personal butler attEnd to every detail of your stay. Services offered include packing and unpacking, free pressing, shoeshine and other services, dinner reservations in specialty restaurants, shore excursion reservations, salon and spa appointments, and arranging cocktail parties. Have The Butler Bring More Caviar!
CASINO/GAMING
Crystal
Itineraries exclusively features Caesars Palace at Sea casino, run by the
world-famous Las Vegas gaming operation. The 3,000+ square-foot facility
houses five blackjack tables, as well as mini-baccarat, craps, roulette, and
more than 85 slot machines. The expert casino staff is employed by Caesars
Palace.
A casino shipboard advance of up to $200 U.S. per person, per day, may be
charged to the guest's shipboard account (up to a maximum of $2,000 U.S. per
Itineraries.)
Guests must be at least 21 years of age to enter the gaming areas, or to
play any monetary-based games of chance (including Bingo) on board.
Caesars Palace at Sea Casino
COMMUNICATION
MAIL Included in your travel documents is a
COMMUNICATIONS brochure which lists the addresses of the embarkation and
disembarkation ports where mail can be forwarded or delivered to you on
board. Postage and mailing services are available on board. Be sure to allow
sufficient time for delivery to distant destinations.
TELEPHONE Crystal ships are equipped with a
sophisticated telephone system that allows guests to make direct-dial
satellite phone calls from their staterooms. The ship telephone number is
included in your COMMUNICATIONS brochure.
Calls are billed to your shipboard account. However, please be aware that
the per-minute cost to use this system is significantly higher than a normal
shoreside call. You may also wish to use pay phones located in various ports
of call.
E-MAIL Itinerary Balconies/Suites Crystal Itineraries offers a private e-mail system through our
Computer University@Sea. Your personal e-mail address included on your
Itineraries ticket. See "Computer University @Sea."
FACSIMILE Facsimile services are available.
INTERNET ACCESS See "Computer University@Sea."
COMPUTER UNIVERSITY @SEA
Crystal's
popular Computer University @Sea program is offered on all Itineraries. CU@Sea
provides e-mail services, Internet access, stock reports, group and
individual instruction on use of a PC, and digital camera support. Each ship
has a Computer Center with 25 state-of-the-art Compaq® workstations; some
are available for individual use even during a class. At least two general
lectures are offered each Itineraries. Details of these are listed in the daily
newsletter Reflections. There is a $5 setup fee when you begin to use
any CU@Sea services involving off-ship communication.
E-MAIL SERVICES A unique e-mail address for each
guest is printed on your Itineraries ticket. The private e-mail system supports
sending and receiving e-mail messages up to 1MB. Messages leave the ship
immediately, and arrive shortly after being sent by someone off the ship,
subject to the stability of satellite communications. A message will be sent
to your stateroom when e-mail arrives on the ship for you. There is a $3
charge for the first 100KB of inbound/outbound e-mail. There is also a
charge for all additional outbound e-mail ("cc") addresses. For messages
greater than 100KB there is an extra charge for $1 for each additional 100KB
of message.
INTERNET ACCESS Each Computer Center
contains several workstations configured for Internet access. The charge for
Internet access is $1.25 a minute with a minimum of ten (10) minutes charged
per access.
HOME E-MAIL ACCESS If your home
e-mail provider has web access to your e-mail you will be able to access
your home e-mail from the ship via the Internet. If you're not sure, contact
your e-mail provider.
STOCK REPORTS A daily service is
available to receive closing stock prices, as well as some news on your
holdings via e-mail. The setup charge for this service is $15.
GROUP COMPUTER LESSONS Depending
on how many sea days there are on your Itineraries, complimentary group computer
lessons are given. You can arrange for these after you arrive on the ship.
In general, Itineraries with more sea days have more classes available.
DIGITAL CAMERA SUPPORT There are
media readers for Smart Media, Compact Flash, and MemoryStick.
PRIVATE COMPUTER LESSONS Some
private lesson times are available. You can arrange for these after you
arrive on the ship. Fees apply.
LAPTOP COMPUTER USE ON BOARD There
are several ways you might use your own laptop:
1. You can create e-mail messages and transfer them to a Computer
University@Sea workstation via a floppy disk.
2. You can practice your computer lesson at leisure.
3. For a nominal fee, we can configure your laptop for Internet access
from your stateroom. Charges for this access are the same as outlined in
INTERNET ACCESS above.
Please note: It is not feasible to connect a laptop through the shipboard
phone system directly to any phone number at home.
LAPTOP RENTALS Rental laptops are
available for your use on board. From these computers you can access the
Internet, as well as your shipboard e-mail from your stateroom.
Computer
University@Sea is powered
by COMPAQ® computers.
CURRENCY
At the beginning of the Itineraries, for your convenience and to expedite the settlement of your account, you will be requested to have an imprint of your credit card and signature taken at the Front Desk. Your shipboard account and charges may be settled with cash, traveler’s checks, MasterCard®, VISA®, Deluxe World Cruise Itineraries®, Diners Club®, Carte Blanche® or Discover Card®. Personal checks of up to a per-Itineraries total of $2,000 U.S. may be cashed on board for personal use and to settle your shipboard account. Credit card payments and personal checks are subject to credit clearance. For the convenience of guests, local foreign currency exchange service is available on board in certain ports.
DAILY PROGRAM
The Reflections daily program is delivered to your stateroom each evening to help you plan for the next day. It is a valuable guide to the activities on board, including a complete schedule of the day's events, hours for the ship's diverse venues, and important announcements. It also contains entertaining articles on ports of call, personality profiles of shipboard officers, staff, entertainers and Crystal Visions lecturers, fun facts about the world, cruising and a great deal more.
DANCING & DANCE LESSONS
Crystal
Itineraries offers an abundance of dancing opportunities and venues, each with
its own style and ambiance. The Club 2100 (Itinerary Balconies/Suites Crystal Itineraries), Starlite Club
(Crystal Symphony), and the Palm Court offer dancing before or after dinner
on most evenings. Aboard Itinerary Balconies/Suites Crystal Itineraries, Stars Disco offers late-night
dancing to the music you request from our disc jockey.
Crystal's professional dance instructors offer complimentary classes in the
most popular dance steps as Crystal's distinguished Ambassador Hosts await
to escort ladies onto the dance floor.
DINING CHOICES
All of
Crystal's ships feature a tempting variety of dining options, from the
early-bird breakfast through the dinner hour and into the late evenings.
CRYSTAL DINING ROOM The menu offers
an extensive selection of regionally inspired cuisine prepared in the
classical French tradition. The array of tantalizing options includes our
"Lighter Fare" low sodium and low cholesterol selections and vegetarian
offerings.
The Crystal Dining Room offers open seating for breakfast and lunch, and two
seatings for dinner: main seating or late seating. Requests for main or late
seating and table preferences must be submitted through your travel agent
when reserving your Itineraries. Every effort is made to honor requests.
SPECIALTY RESTAURANTS Crystal
Itineraries provides alternative specialty restaurants to enhance the evening
dining options and provide the opportunity to enjoy a variety of culinary
environments.
Prego, on both the Serenity and Symphony, features cuisine inspired by the
regions of Italy. On Itinerary Balconies/Suites Crystal Itineraries, the ambiance is classical Italian, and
on Crystal Symphony it is distinctly Venetian.
Kyoto, on Itinerary Balconies/Suites Crystal Itineraries, features classic Japanese dishes such as sushi,
tempura, teriyaki, and teppanyaki, prepared with a western touch.
Jade Garden, on Crystal Symphony, is a culinary crossroads of Asia; dishes
are inspired by the exotic array of traditions and ingredients of the
Orient.
Reservations are required in these restaurants, and are accommodated on a
first-come, first-served basis. Approximate dining hours for each restaurant
are 6:00 pm to 10:00 pm. In these specialty restaurants, we suggest a
gratuity of $6.00 per guest, per dinner.
LIDO CAFE This is a buffet-style
indoor/outdoor venue for breakfast and lunch featuring an elaborate
selection of the most exotic fruit, fresh baked breads and pastries
available at sea. Breakfast includes made-to-order omelets, waffles and
pancakes to your liking, in addition to other breakfast favorites. Lunch
offers made-to-order pastas and salads, a delicious selection of our famous
soups, carved meats, fresh catches of the day, and a tempting array of
sumptuous desserts, including a sugar-free option.
Crystal also features its award-winning special buffets that transform the
poolside deck into another world. Asia Café features an enticing
selection of dishes from all corners of the Orient. Cuisine of the Sun
offers the sun-blessed cuisine of the Mediterranean. The American Classic
features home-style cooking from across the U.S. These, and other innovative
buffets, make afternoon dining an anticipated event.
THE BISTRO This popular Parisienne-style
coffee bar and café is a favorite meeting place. Espresso, caffee latte and
cappuccino are served in our exclusive Bistro Collection of porcelain,
created by celebrated artist Guy Buffet. Iced and frozen blended coffee
drinks are also popular. Light snacks are served throughout the day, ranging
from fresh pastries and fruit in the morning to a selection of international
cheeses, patés, prosciutti, smoked salmon, pastries and other delicacies in
the afternoon.
TRIDENT GRILL & ICE CREAM
BAR This is not your average grill. Here you can find veggie burgers,
chicken burgers, classic hamburgers, cheeseburgers, hot dogs and tuna melts.
There are also daily special wrap sandwiches and gourmet pizzas, as well as
a wide variety of ice creams, nonfat frozen yogurt and sherbets, with
tempting toppings, fresh berries, and home-baked cookies.
CASUAL DINING On select evenings during
your Itineraries, the Trident Grill extEnd its hours and offers a special dining
set-up around the Neptune Pool, with unique specialty buffet items in a
relaxed, comfortable ambiance; dress is casual.
AFTERNOON TEA This is a special event at
Itinerary Balconies/Suites Crystal Itineraries. Each afternoon tea service presents a selection of savories
and sweets served in the sunlit charm of the Palm Court. Our Mozart Tea
is a visit to 18th century Vienna as you are greeted by staff dressed in
velvets and brocades and are tempted by a selection of the finest cakes and
pastries Austria has ever made. Our English Colonial Tea offers a
taste of tradition, complete with scones and clotted cream, finger
sandwiches and other assorted sweets. The American Tea is a Crystal
creation paying tribute to the classics of the American summertime.
COCKTAIL HOUR A selection of hot
and cold hors d'oeuvres is served in the various bars and lounges every
evening before the dinner hour.
LATE NIGHT HORS D'OEUVRES
Snacks are served in selected bars and lounges during the late night
cocktail hours.
ROOM SERVICE is available 24 hours a day
from the Room Service menu in your Stateroom Directory. Room Service may
also be ordered from the Crystal Dining Room menu during regular dining
hours.
ELECTRICAL APPLIANCES
Both 110-volt (American current) and 220-volt (European current) are provided in your stateroom. Two hair dryers are provided in each stateroom. If you have any questions about compatibility of appliances, please ask your stewardess.
ENTERTAINMENT
PRODUCTION
SHOWS The Galaxy Lounge is the venue for our award-winning production
shows and a host of other evening performances. The showroom was
custom-designed to offer perfect views from each of its seats, and features
state-of-the-art sound and lighting systems. Each show is a magical blend of
music and dance performed by the finest talent in musical theatre. Costumes
are individually designed and hand-made and staging is skillfully crafted to
bring each vibrant scene to life.
VARIETY ENTERTAINMENT Each Itineraries features a variety of cabaret-style
entertainers from illusionists, comedians, impressionists and ventriloquists
to vocalists, musicians and classical artists.
MUSIC & DANCING Before and after dinner hours, musical entertainment
and dancing are offered in a number of venues around the ship. Each lounge
features a diverse array of performances from classical artists to ballroom
dance bands. Our musical trio serenades you with classical melodies during
afternoon teatime and plays requests as they stroll through the Crystal
Dining Room each evening.
PIANO BARS Soft piano melodies fill the Crystal Cove in the
afternoons and each evening at cocktail hour. The popular Avenue Saloon
features a pianist/vocalist performing jazz and favorite tunes.
GRATUITIES
Because
tipping is a personal matter, Itinerary Balconies/Suites Crystal Itineraries does not include gratuities in
the Itineraries fares. Suggested guidelines for stateroom and dining service
gratuities are as follows: stewardess, $4.00 per guest, per day (single
travelers, $5.00 per day); waiter, $4.00 per guest, per day; assistant
waiter, $2.50 per guest, per day; butler (Penthouse only), $4.00 per guest,
per day. Tips for the maître d', headwaiter, assistant stewardess and night
Room Service personnel are at your discretion. Gratuities on board may be
charged to your shipboard account.
For our specialty restaurants, Prego, Kyoto and Jade Garden, we suggest
$6.00 per guest, per dinner. A 15% gratuity for all bar drinks, wines and
sodas will be added to your bill automatically. We suggest a 15% gratuity
for Crystal Spa and Salon services.
LAUNDRY/VALET SERVICES
Complete valet services are available, including laundry, pressing, and dry cleaning. Services may be arranged through your stateroom stewardess, or through your butler if you are on the Penthouse Deck. Valet charges will be billed to your shipboard account. Complimentary self-service launderettes, including washing machines, detergents, fabric softeners, dryers, irons and ironing boards are provided on Decks 5, 8, 9 and 10 (Itinerary Balconies/Suites Crystal Itineraries), and Decks 8, 9 and 10 (Crystal Symphony).
LECTURES & ENRICHMENT
Crystal's
popular Crystal Visions Enrichment Program is offered on every Itineraries and
includes a noted historian, anthropologist, geographer or geologist who
lectures on the regions visited during the Itineraries. Also on board each Itineraries
is at least one other respected enrichment speaker who shares insights into
his or her particular world.
You can also expand your interests in subjects such as bridge and dance, and
participate in our acclaimed Computer University@Sea, where guests learn
about the fascinating world of computers in a relaxed environment. On
selected Itineraries there is also instruction in arts and crafts, and in golf
by a PGA pro.
LIBRARY
Crystal's well-stocked libraries contains over 2,000 books on subjects ranging from classics to popular biographies, history to contemporary mysteries. There is also an ample selection of magazines, plus videotapes and board games which may be checked out free of charge.
MEDICAL SERVICES
A trained
physician and medical staff is on call 24 hours a day. The professional
services of this staff, as well as certain medications, are available on
board at reasonable costs. Guests requiring ongoing medication, or having
specific dietary needs, are advised to bring an ample supply of medication
or dietary supplements with them, in their carry-on luggage.
For safety reasons, liquid or gas oxygen tanks are not permitted in any
staterooms or public areas. Oxygen gas concentrators may be used on board,
provided Itinerary Balconies/Suites Crystal Itineraries is notified in writing in advance, that a guest is
bringing his or her oxygen concentrator, and has made direct arrangements
with an independent medical contractor who has agreed to undertake all
required arrangements without involving the ship's onboard Medical Center
and its personnel. The concentrator-dependent guest must travel with a
companion who is also completely familiar with the operation of the
concentrator.
Guests with existing medical conditions, guests who cannot completely care for themselves and who may require treatment by the ship's medical staff, or guests who may constitute a risk or danger to anyone else on board, must be reported in writing to Itinerary Balconies/Suites Crystal Itineraries' On Board Guest Services Department prior to departure. Itinerary Balconies/Suites Crystal Itineraries reserves the right, without liability, to refuse to board and transport such guests who are in need of constant care by the ship's staff.
(Picture Not Official)
MOVIES
The Hollywood Theatre features a selection of popular recent-release and classic films, and is equipped with devices for the hearing-impaired. The Library also offers an entertaining selection of over 1,000 videotapes which may be borrowed free of charge for viewing in your stateroom.
NEWS SERVICE
While you relax and unwind at sea, you can still stay in touch with the world. CNN, ESPN and CNBC are transmitted live via satellite to your stateroom television, 24 hours a day (signal permitting). A summary of daily news from the pages of The New York Times, is transmitted via satellite to the ship (reception permitting) and is distributed to staterooms daily. In addition, for a nominal charge, you can track as many stocks, mutual funds, and options as you like via e-mail. Contact the Computer University@Sea on board for complete information on this service.
PARTIES & SPECIAL OCCASIONS
Crystal's bar manager is happy to make arrangements for any special occasions or parties in the public rooms, if available. The bar manager can provide you with available packages including waiters, bartenders, special hors d'oeuvres and invitations. Housekeeping can assist with arrangements.
PHOTO SHOP
The Crystal Photo Shop meets a wide range of photographic needs, including the sale and development of film, cameras and other photographic accessories, as well as video camera rental. Our professional photographers are often on shore to capture memorable moments in port, and on hand to take portraits of guests during special occasions throughout the Itineraries. These photos are on display and available for purchase at the Photo Shop on board.
RELIGIOUS SERVICES
Jewish and Protestant services are available during major holidays, and Catholic services are offered on most Itineraries. Interdenominational services are performed on Sundays at sea. Details on the services are provided in the Reflections daily program.
SHIPBOARD SERVICES
Crystal's
staff takes pride in making sure your entire journey goes smoothly, from
beginning to end.
CONCIERGE A concierge and a 24-hour Front
Desk Staff is available to assist you with any special shipboard or
shoreside needs.
Itineraries SALES CONSULTANT Our
shipboard sales representative provides itinerary details and fares for
future Itineraries reservations, and forwards your reservation to your travel
agent. Onboard sales receive a 5% discount.
CRYSTAL SOCIETY HOSTESS Our
Crystal Society Hostess is on every Itineraries to welcome first-time Itinerariesrs
into the Crystal Society and to acquaint current members with all the
benefits and rewards of being a part of the Crystal family.
SHOPPING ON BOARD
Both Crystal Serenity and Crystal Symphony offer a chic 3,000-square foot Avenue of the Stars shopping arcade, featuring an exclusive selection of fine jewelry, designer apparel, accessories, and Itineraries wear. Itinerary Balconies/Suites Crystal Itineraries also offers a full range of private-label logo apparel, and the award-winning Crystal Home Collection of popular items, such as The Bistro's Guy Buffet porcelain tableware. In addition, there is a selection of sundry items, plus duty-free cosmetics and fragrances.
SHORE EXCURSIONS
An extensive
selection of shore excursions has been developed to enhance our guests’
Itineraries experience. Options include sightseeing, flight seeing and adventure
tour programs. Activity levels vary from tours requiring less walking to
more active excursions such as cycling and kayaking, each providing you with
an opportunity to explore the points that interest you most about the ports
you are visiting.
A book of shore excursion options is included with your Itineraries documents so
that you can familiarize yourself with the tours available prior to
embarkation. Once on board, you can book your tours through the ship’s Shore
Excursion Desk. Some shore excursions may be booked in advance; please
confirm availability with your travel agent. The Shore Excursion staff also
offers informational talks on each port of call, providing shopping tips and
things to look forward to while ashore.
SMOKING POLICY
Crystal Itineraries recognizes that some of the guests smoke and others do not. Therefore, the living environment on the ships is designed to satisfy everyone. Most areas of the ships are nonsmoking. There are designated smoking and nonsmoking tables in all bars and lounges (except the Crystal Dining Room, Prego, Kyoto and Jade Garden restaurants and the Galaxy Lounge which are entirely smoke-free). Pipes and cigars are permitted only at certain hours in the Vista Lounge (Itinerary Balconies/Suites Crystal Itineraries) and at all hours in the Connoisseur Club (Crystal Symphony). Itinerary Balconies/Suites Crystal Itineraries kindly asks its guests to observe the nonsmoking areas, which have been created for the comfort and enjoyment of everyone on board.
SPA & FITNESS FACILITIES
Experience
the sublime and the sensuous in the Crystal Spa: the first floating spa to
use the principles of Feng Shui.
Your spa journey begins with cultural therapies from around the world: Aroma
Stone Therapy, Japanese Silk Booster Facial, and Well Being massage... all
enjoyed in the relaxing spa with beautiful Asian artifacts and the peaceful
ambiance of Feng Shui. Your spa journey continues with panoramic sea views,
which surround a facility offering sauna, steam a full-service hair salon,
and a well-equipped gymnasium. Relax the mind, body, and soul, and indulge
in a Pathway to Yoga class, or enhance your physique with the modern age
Pilates Reformer, all under the guidance of a qualified fitness director.
Other onboard fitness facilities include: a full-length lap pool; an
indoor/outdoor pool; two Jacuzzis® an extensive Promenade Deck for walking
and jogging' a regulation paddle tennis court; table tennis; golf driving
ranges and putting greens with Callaway® golf equipment; and shuffleboard
courts.
VALUABLES
While in transit to and from the ship, personal items and valuables such as jewelry, medication, tickets, passports and visas should be packed with your hand luggage and kept with you at all times. On board, each stateroom and penthouse is equipped with a personal safe. Because you must assume full responsibility for items kept in your stateroom, we recommend that items of special value be placed in the complimentary safe-deposit boxes at the Front Desk.
WHEELCHAIR ACCESS & FACILITIES FOR THE PHYSICALLY CHALLENGED
Crystal's
ships are designed to be accessible for the physically challenged, with ramp
access to most decks and public areas. The ships' elevators can accommodate
standard-size wheelchairs (22.5" wide), allowing access to all public decks.
Certain staterooms offer extra-wide doors, fully wheelchair- accessible
bathrooms and "wheel-in closets" with low-fitted hanging rods. Some suites
offer limited wheelchair access to personal facilities. Please note that
these staterooms and suites are subject to availability and must be
requested at the time of booking.
Wheelchair-bound guests must bring their own junior/adult standard-size
wheelchair (22.5" wide) and be accompanied by a traveling companion for
access to all areas of either ship.
Some ports of call are anchorage ports and physical conditions may preclude
our guests in wheelchairs from going ashore. This decision is made by the
ship's captain or doctor, and is binding.
For the hearing-impaired, the Hollywood Theatre and Galaxy Lounge are
equipped with a Stars Sound Infrared Hearing System. Crystal Symphony also
offers closed-captioned programming on selected television programs. Guests
should contact the Front Desk to activate this feature.
Practical answers
The original ship material is retained as a reference. Historical descriptions, named venues and services may reflect an earlier period. Confirm any feature that is essential to your trip for the current ship and departure.
Share the ship or route that interests you, your date range and cabin preference. Request current single occupancy options and explain the onboard atmosphere, dining arrangements or shore plans that matter to you.